Glenn Antao
Strategy • Design Systems • Creative Direction
Award-winning UX, CX, and Product Design Lead driving innovation in FinTech through human-centered design that transform complex products into meaningful experiences.
20+
Years Experience
5
Industry Awards
1.4+ Million
Users Impacted
Leading Design Across Products, Platforms and Teams
I’ve led cross-functional teams of designers, researchers, developers and brand specialists driving the delivery of cohesive, transformative experiences. My work spans complex digital ecosystems, immersive retail environments, digital products and brand identity systems.
CX Strategy
End-to-End Journey Orchestration
UX Design
Digital Interface Excellence
Brand Experience
Digital & Physical Brand Activation
Integrated Leadership
Cross-Discipline Collaboration
Awards & Recognition
Recognized for excellence in integrating customer experience, user experience, and brand strategy to create holistic, transformational business solutions.
Industry Awards
Tech Innovation Award in Mobile Payments
Frost & Sullivan Awards
The recognition highlighted Beam’s innovation and leadership in advancing mobile payment solutions across the region.
Fintech Innovation of the Year
FinX Awards
The recognition celebrated Payit’s pioneering role in driving digital payments and financial inclusion across the UAE.
Best Innovation in UX
MEA Finance Banking Technology Awards
The recognition celebrated Payit’s commitment to creating seamless, intuitive and user-centric digital experiences for its customers.
UX Innovation in FinTech
MEA Finance Banking Technology Awards
Recognizing Payit’s ongoing leadership in redefining fintech usability and driving seamless digital transformation across the UAE.
Best Digital Wallet UX
MEA Finance Banking Technology Awards
This prestigious recognition celebrated Payit’s relentless focus on design excellence and user-centric innovation
Beyond the desk..
Beyond leading design transformations, I’m driven by the same focus and precision that fuel my enthusiasm for off-roading, endurance cycling and superbike pursuits.
Integrated Experience Transformations
Strategic leadership in comprehensive experience transformations that seamlessly integrate customer journey optimization, user interface excellence, and compelling brand storytelling across digital and physical touchpoints.
Project UX Lead
40+ professionals
onDemand Micro-Lending Experience
Design leadership behind a reimagined onDemand lending experience simplifying access to instant funds through clear eligibility, transparent pricing and a frictionless request-to-deposit journey that builds trust and confidence.
Project UX Lead
40+ professionals
Promo Codes, Reimagined: From Click to Insight
The Payit Promo Code Engine transformed incentives into a seamless, data-driven growth experience. For users, promo codes were easy to apply and instantly validated building trust at the point of payment. Behind the scenes, a flexible backend enabled targeted campaign setup and real-time performance tracking, feeding insights into marketing optimisation.
Project UX Lead
40+ professionals
Letsgo Payit: The Card That Lets People Pay You Instantly
With Letsgo Payit, we reimagined how people receive money by turning a simple payment card into a seamless, human-centered experience. Each personalized card features a unique QR code, enabling instant peer-to-peer payments without friction or dependency on apps or links.
UX Service Design Lead
40+ professionals
Digital KYC, Reimagined: From Branch Visits to Face Scan
The shift from physical KYC to full digital onboarding turned identity verification into a fast, secure, face-scan experience—eliminating paperwork and visits. Automated checks and compliance workflows ran seamlessly in the background, reducing drop-offs, accelerating activation, and enabling scalable growth without compromising trust.
faster
Project UX Lead
40+ professionals
E-commerce Engine, End to End: From Checkout to Delivery
The Payit E-commerce Engine streamlined the entire journey from checkout to delivery, giving users real-time order tracking and clear status updates. Behind the scenes, a robust order and fulfillment system ensured reliable delivery and scalable operations.
Project UX Lead
40+ professionals
Transaction Recovery, Reimagined: From Failure to Resolution
The Transaction Failure & Recovery experience turned moments of uncertainty into clarity through human-centred errors, real-time status updates, and guided recovery flows for failures, timeouts, and reversals. Intelligent backend handling ensured accurate resolution, reduced support dependency, and reinforced trust in every transaction.
Integrated Experience Expertise
Comprehensive expertise spanning customer experience strategy, user experience design, and brand experience across digital platforms and physical environments.
CX Strategy & Leadership
Enterprise customer experience transformation
UX Design & Research
User-centered design and optimization
Brand Strategy & Identity
Comprehensive brand experience design
Physical Brand Experience
Offline touchpoint design and optimization
Let's Connect
Ready to transform your brand experience? I'd love to discuss how we can drive measurable results for your organization.
Get in Touch
Let's discuss your brand experience transformation needs.
Direct Contact
mail@glennantao.com
Mobile
+971 50 638 1593
Location
Dubai, UAE
Connect
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